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Open your Privacy Policy at eybet

XXXtreme Lightning, Fortune Rabbit and Football Studio sit beside account, wallet and support tools; this Privacy Policy explains what data we collect when you browse those areas, verify…

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HELP CHANNELS

Check privacy help before you join

Privacy questions should reach the right team without forcing you through general lobby chat. Use the account help panel for quick identity checks, email us for detailed requests, or raise a wallet-related privacy issue from the transaction page. We may ask for your account name, contact detail or payment reference so we can locate the correct record, but we will not ask for your password.

Team online

Account help panel

Use live chat when a privacy question affects account access, login alerts or wallet checks. We ask for only the details needed to find your account and send the matter to privacy support.

Email privacy request

Send a written request when you want access, correction or deletion checks. Include your account name and contact detail, then avoid sending card photos or passwords unless we specifically ask for verification.

Wallet record query

Raise payment privacy questions from the transaction page when Touch 'n Go, GrabPay, Boost dan FPX records need checking. A reference number helps us trace the log faster.

ACCOUNT CARE

Browse our data handling practices

Our Privacy Policy is built around the account actions you actually take: opening an account, logging in, entering game rooms, checking the wallet and contacting support.

Data we collect

We collect account details, login records, device signals, wallet references and support messages. Game-room choices such as Crash X or Hot to Burn may create activity logs tied to account safety and service records.

Cookie use

Cookies help keep you signed in, remember language and region choices, and detect repeated failed access. You can adjust browser settings, but some account and wallet functions may not work correctly.

Security checks

We use verification steps, session monitoring and restricted staff permissions to reduce account misuse. If a login looks unusual, support may ask extra questions before changing personal details or wallet settings.

Retention periods

We keep records only as long as needed for account service, legal duties, dispute handling and security checks. Older records may be archived, anonymised or removed when they are no longer required.

Data sharing

We share limited data with payment processors, verification providers, hosting partners and advisers where needed. Each partner receives only the data required for the task, such as payment status or identity check results.

Change requests

You can ask us to correct account details, check stored records or consider deletion where the law allows. Some records must remain when needed for payments, disputes, security or legal duties.

Start with privacy answers

These answers explain how the Privacy Policy applies when you open an account, use the lobby, manage payments or contact support. They are written for everyday account decisions, not legal jargon. If your situation involves a disputed payment, an account access issue or a request about stored records, contact us with the details needed to identify your account.

It covers account details, contact records, login activity, device data, wallet references, support messages and verification outcomes. It also covers cookie data created when you browse the site or return to your account.

Payment records help us confirm deposits, process withdrawals, check transaction disputes and meet legal duties. For Touch 'n Go, GrabPay, Boost dan FPX, we may store reference numbers, timestamps and status results.

Cookies help keep your session active, remember site choices and spot unusual access. You can manage cookies in your browser, but turning off certain cookies may affect account, wallet or security features.

Yes. Contact support with the detail you want corrected and proof that helps us confirm the account belongs to you. Some changes may require extra checks before we update stored records.

We keep data for the period needed to run your account, handle payments, answer disputes, meet legal duties and protect access. When records are no longer needed, we may delete or anonymise them.

Limited data may go to payment processors, verification providers, hosting partners and professional advisers. We share only what is needed for the task, such as payment status, identity check results or security logs.

Yes. Access and eligibility depend on local law and are available where local law permits. This Privacy Policy explains data handling, but it does not change legal access rules in your location.

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