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Open your account with clear terms

Clear account rules, wallet terms and promo conditions sit together on this Terms & Conditions page, so you can check what applies before you join eybet.

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HELP PATHS

Browse terms help before account changes

Questions about these Terms & Conditions should be raised before you rely on a wallet action, promo condition or account setting. We keep contact paths close to the account area so you can ask for clause meaning, request a copy of your current account terms, or clarify why a rule affected settlement. Support can also explain what records we need before a terms-related request can be checked.

Team online

Live chat terms help

Use chat when you need a quick explanation of a clause affecting account access, wallet use or settlement status. We may ask for your account ID and the exact term you want clarified.

Email clause request

Send email when your question needs a written reply, a document copy or a timeline check. Include the date, payment route, game round or promo condition linked to your terms query.

Account security contact

Use the account security path if a terms issue involves login access, identity checks or suspected unauthorised activity. We can lock sensitive actions while the relevant account rule is reviewed.

ACCOUNT SAFETY

Explore how terms protect your account

The Terms & Conditions are not only legal wording; they set the operating rules for how we treat your account data, cookies, login security and record keeping.

Data used for account rules

We collect account details, contact records, wallet activity and verification files only for purposes explained in the terms and linked privacy wording. These records help us apply access, settlement and withdrawal rules consistently.

Cookie terms for sessions

Cookies support login status, device recognition and fraud checks tied to the Terms & Conditions. You can adjust browser settings, but some account actions may not work properly if session cookies are blocked.

Login and password duties

The terms require you to keep login details private and tell us quickly if access looks wrong. We may pause wallet actions while we check identity, device signals and account activity.

Record retention for disputes

We keep selected account, wallet and game records for as long as needed to handle disputes, legal duties and settlement checks. After that, records are removed or reduced where our systems allow.

Requests to correct details

If your name, contact details or verification file is wrong, ask support to update it. We may need matching documents before a change is accepted under the account terms.

Terms update handling

When terms change, we place the current wording on this page and may add account prompts for material changes. Continued account use after an update may mean you accept the revised terms.

Browse common Terms & Conditions questions

These answers explain how our Terms & Conditions apply to account access, wallet checks, personal data, cookies and contact requests. They are written for quick reading, but the full wording on this page controls your account relationship with us. If an answer and a clause appear to differ, ask support to confirm the current wording before you continue.

They apply when you open an account, log in, use the wallet, enter promo areas or take part in real payout rounds. Access also depends on local law and is available where local law permits.

Yes. We may update wording for legal, security, payment or product reasons. The current version on this page applies, and continued account use after an update may show acceptance of the new terms.

Wallet clauses explain how deposits, withdrawals, verification checks, failed transfers and reversals are handled. The payment provider may also apply its own rules, so both sets of terms can affect a transaction.

You may ask to view, correct or update account details we hold, subject to verification and legal record duties. Support will tell you what documents are needed before a change can be processed.

Access may be paused for identity checks, suspected unauthorised use, payment review, duplicate account concerns or legal restrictions. We use the pause to check records before further wallet or account action.

Cookies are covered through linked privacy and session wording. They help keep you logged in, remember device signals and support security checks that are necessary for account access and wallet protection.

Start with chat for a quick clause check, or email if you need a written reply. Include your account ID, date, payment route or game round so we can trace the issue.

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